Shipping Policy

At NØVUS, we’re committed to getting your supplements to you safely and efficiently.

Shipping Locations
We ship worldwide. Our products are shipped from the USA, ensuring fast and reliable delivery.

Processing Time
Orders are processed Monday to Friday within 1-3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Delivery Time

• United States: 5–10 business days

• International: 2–4 weeks, depending on location and customs

Shipping Methods
We use trusted carriers to ensure your order arrives on time. Once your order ships, you will receive a tracking number via email.

Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.

Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not included in our prices.

Lost or Delayed Packages
While we work with reliable carriers, we cannot guarantee delivery times. If your order is lost or significantly delayed, contact us at contact@novusrise.com and we’ll help resolve the issue.

Questions?
Reach out to contact@novusrise.com for any shipping inquiries.